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Travel questions

Coronavirus is putting us off our trip to the Canaries

Simon Calder answers your questions about the current outbreak, duty-free spirits, liquids on flights and South African Airways

Friday 07 February 2020 16:42 GMT
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La Gomera is the only Canary island so far with a confirmed case
La Gomera is the only Canary island so far with a confirmed case (Getty/iStock)

Q We are meant to be flying with easyJet on 25 February to the Canary Islands. Because of the coronavirus we are choosing not to fly; we both have health conditions and there has been reports of the Canary Islands having the virus already. But easyJet won’t give a refund, and say all they can offer is a refund of the air passenger duty which is £26 and an insurance letter. Is this right? Where do we stand, and where do we go with this?

Name supplied

A Sorry to hear about your decision. I hope I can persuade you to change your mind. One case of the Wuhan coronavirus has been identified on the lovely island of La Gomera, to which easyJet does not fly.

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