It was a Saturday morning when the family support team at Oakhill Primary School in Stoke received a message from a parent struggling through the coronavirus lockdown.

The household fridge had been broken for a week, she said. They couldn’t afford to get it fixed, and had no way of keeping essentials fresh. She wondered if the team – a three-person group set up to support the most socially disadvantaged pupils – had any advice.

What happened next was a remarkable example of how teachers and school staff across the UK have been going above and beyond in these most difficult of times.

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